Shipping Policy
Thank you for visiting and shopping at CharmsToTreasure.com. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping (USA)
| Order Value |
USPS Standard
|
USPS
Priority
|
Fedex 2nd day
|
Fedex Overnight
|
| $50 and under |
$5.95
|
$8.45
|
$
14.00
|
$24.00
|
| $50 - $199 |
FREE
|
$
5.95
|
$
14.00
|
$24.00
|
| $199.01 and up |
FREE
|
$
5.95
|
$11.5
|
$
17.00
|
| Delivery Method |
Est. Arrival Time
|
| USPS Standard |
3 - 5 Business Days*
|
| USPS Priority Mail |
1 - 3 Business Days*
|
| Fedex 2nd Day |
2 Business Days
|
| Fedex Overnight |
Next Business Day
|
*USPS Standard delivery arrival time is not guaranteed. If you need a guaranteed arrival time, you suggest you purchase upgraded shipping options at an additional charge.
*Our warehouses are located in Buffalo, NY 14221 and Fairfield, OH 45014. Please refer to USPS website for detail information
We offer FREE shipping on all orders over $50 by USPS 3-5 Business Days and offer discounts for other method of shipping. Items are usually shipped on the same business day if received by 2pm EST. We do not process orders on the weekend, so orders placed on Friday after 2pm EST usually ship out on Monday. Please note that the arrival times are not guaranteed. If you need a guaranteed arrival time, you may purchase upgraded shipping options at an additional charge.
All deliveries must be made to a street address. Federal Express will not ship to a P.O. Box. Please make sure that a resident of the ship-to address is at home to receive the package. An adult signature is required.
Custom orders, out-of-stock items or engraved pieces may take longer to ship than what appears under the "Shipment Details" section. If the item you ordered is delayed for any of these reasons, we will send you an e-mail with a new estimated ship date.
Once your order has been shipped, you will receive a shipping confirmation with tracking number via e-mail.
Contact Us
We want to provide you with the best shopping experience online. Our customer service representatives can assist you with any questions or concerns that you might have.
Hours of Operation (phone and live support):
Monday-Friday, 9AM-5:30PM EST Time
General Inquiries or About an Order
(If calling regarding an order, please have your order confirmation number handy.)
By Email: E-mail your inquiry anytime to service@charmstotreasure.com
By Phone: Call us at Toll free: 1-800-772-8650
By Live Chat: Please click on the "live chat" button on the top of the page